Thomas Linton

Thomas is the Practice Lead for our Customer
Experience & Employee Engagement Practice and as such brings a wealth of business and customer experience knowledge.  Thomas consults with various organizations on how to understand customer needs and drive cultural and business process actions to meet those needs and achieve long-term revenue growth.  

Thomas has more than 20 years of experience in sales, marketing, customer experience, business process improvement, and engineering from top Fortune 100 companies like AT&T, Bank of America, GE and TIAA-CREF.  Thomas has strengths leading teams, developing business systems and providing strategic analytics.

Thomas, a native of Louisville, KY, received his Bachelor of Science and Master of Engineering in electrical engineering from the University of Louisville and a Master of Business Administration in marketing from The Wharton School, University of Pennsylvania.  Thomas is a board of director member for the Make-A-Wish Foundation of Central and Western Carolinas.